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FAQ

Frequently asked questions

All 12 of them — open by default for easy scanning and AI citation.

What is Collaffy?

Collaffy is a collaboration-management platform for creators. It replaces chaotic brand-deal DMs with a structured public intake form, secure per-deal messaging, and a request status pipeline — so every collab is captured, tracked, and negotiated in one place. Brands can verify their domain or ask Collaffy for a manual review, and verified brands show a badge.

Who is Collaffy for?

Independent creators across Instagram, YouTube, TikTok, and podcasting who handle their own brand outreach, plus small teams or managers who triage requests for a roster of creators. It is not built for brands running outbound campaigns at scale — brands use Collaffy as a guest, submitting a request via a creator's intake link.

Is Collaffy free?

Yes — Collaffy is free during the beta. You can sign up, claim your unique link, receive brand requests, and run a full collab through the pipeline at no cost. Paid tiers (Pro) will be introduced after general availability for higher-volume creators and team use cases.

How does the intake form work?

You get a unique URL — collaffy.com/tap_to_collab_with/[your-handle] — that you put in your bio or share directly. Brands fill in a short form — who they are, a couple of sentences on what they have in mind, and a work email — and submit it. A few minutes later, your Collaffy manager emails the brand to introduce itself and gather the rest of the brief (budget, deliverables, timeline, links) through the conversation — not an instant confirmation receipt. Once the brand clicks the link in that email, which confirms their email address, the conversation appears in your inbox so you can see everything the manager has learned before you join in.

Do brands need to sign up to send a request?

No. Brands submit a request without creating a Collaffy account. A few minutes later, they receive an email from the creator's Collaffy manager with a link to a private thread — no creator action is needed to get that first reply. Clicking that link confirms the brand's email address, not the brand itself. Brands that set up a brand profile can also get verified: "Verified domain" when their website and sign-in email share a domain, and "Verified brand" once Collaffy has reviewed them.

What is brand verification, and how is it different from a social-media 'verified' badge?

Brand verification is how a brand shows creators what has been checked about it. Brands choose whether to verify, and there are two badges: "Verified domain" appears automatically when the brand's website and their sign-in email share a domain (never for free email addresses like Gmail), and "Verified brand" appears once Collaffy has reviewed the brand by hand. Creators see the badge on the brand's card in the chat and in new-request emails. The link in the manager's first email confirms the brand's email address, not the brand itself. A request without a badge isn't proof of a scam, and "Verified domain" only means the email matches the website the brand entered, so the usual checks are still worth running. Unlike the cosmetic blue check on social platforms, each badge says exactly what was checked.

Will Collaffy sell my data or use it to train AI models?

Per our Privacy Policy, Collaffy does not sell personal information. We work with trusted third-party providers (cloud hosting, file storage, email delivery, analytics) strictly to operate the product, and they are contractually bound to protect your data. We also commit not to use creator data — brand contacts, messages, rates, attachments — to train AI models or build advertising profiles. This explicit AI-training commitment will be added to the Privacy Policy ahead of general availability.

How does Collaffy differ from Notion, Trello, or a generic CRM?

Generic CRMs ask you to design your own pipeline, forms, and integrations — they're flexible but require setup work and don't speak creator-specific concepts like 'deliverable type', 'rate per Reel', or 'brand-side internal status'. Collaffy ships those concepts as defaults, with a public intake page that brands can use without a login. You get the pipeline you'd otherwise build yourself, plus the brand-side discovery experience that no CRM provides.

How does Collaffy differ from Linktree or Beacons?

Linktree and Beacons are link-aggregation tools — they collect your URLs in one bio-friendly page. Collaffy is purpose-built for one of those links: the 'work with me' one. You can absolutely put your Collaffy link inside a Linktree or Beacons page; the two are complementary, not competing.

What happens if someone sends a scammy or low-effort request through my Collaffy link?

Your Collaffy manager already talked to them before it ever reaches your inbox — gathering details, asking follow-up questions, and flagging anything that doesn't match your stated budget or categories in a note for you. No brand talks to you personally; you review the conversation and decide whether to step in, decline it, or mark it not interested. Brands that verify show a "Verified domain" or "Verified brand" badge on their card, which makes legitimate offers even easier to spot.

Which platforms does Collaffy work with?

Collaffy is platform-agnostic. Your Collaffy link works anywhere you can put a URL — Instagram bio, YouTube About section, TikTok bio, podcast show notes, X profile, Linktree, Beacons, your own website. Collaffy brings the requests that would otherwise be scattered across your DMs into one dashboard by giving brands a single place to submit them. It does this without reading your inboxes: Collaffy does not connect to platform APIs, so there are no Instagram permissions to grant and no API keys to paste. When a brand messages you directly, you point them at your Collaffy link.

When will Pro pricing launch?

Pro pricing will be announced once Collaffy exits beta. Sign up now to claim your handle while it's free; you'll be the first to hear about Pro features and pricing, and there's no obligation to upgrade.

Question not here?

Email support@collaffy.com and we'll get back to you within one business day.